If my pet’s problem doesn’t get better, can I get a refund for his/her veterinary care?

Unfortunately, we can’t offer refunds for veterinary care. Our fees cover the cost of examining, testing, diagnosing, and treating your pet.

Not all health problems have a straightforward solution. Some may be chronic, requiring a long-term management plan; others may be more difficult to diagnose or may involve several causes. A cure may not always be possible, and treatment may be ongoing. Your veterinary team will do everything they can to find answers and continue to help your pet.

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Location Hours
Monday7:30am – 5:30pm
Tuesday7:30am – 5:30pm
Wednesday7:30am – 5:30pm
Thursday7:30am – 5:30pm
Friday7:30am – 5:30pm
Saturday7:30am – 12:00pm

Holiday and Sunday night pick-up available between 6:30 and 7:30 pm After hours emergency number is 563-582-5500 which directs you to our answering service.